Welcome to Sesame. By using our platform, you agree to these Terms of Service. Please read them carefully.
1. Acceptance of Terms
By accessing or using Sesame, you agree to be bound by these terms. If you do not agree, please do not use the service.
2. Description of Service
Sesame is an AI-powered social media management platform that helps businesses manage their Instagram, Facebook, and WhatsApp presence, including inbox management, content creation, AI-powered replies, and digital catalog publishing.
3. Account Registration
- You must provide accurate and complete information when creating an account.
- You are responsible for maintaining the security of your account credentials.
- You must be at least 16 years old to use the service.
- One person or business may maintain one account.
4. Acceptable Use
You agree not to:
- Use the service for any unlawful purpose.
- Send spam, unsolicited messages, or abusive content through our platform.
- Attempt to gain unauthorized access to other accounts or systems.
- Interfere with or disrupt the service or its infrastructure.
- Violate any applicable Meta Platform or Telegram policies when using connected accounts.
5. Content Ownership
You retain ownership of all content you create or upload. By using our service, you grant us a limited license to process, store, and display your content solely for the purpose of providing the service.
6. AI-Generated Content
Content generated by our AI tools (replies, captions, images, branding) is provided as suggestions. You are responsible for reviewing and approving all content before it is published or sent. We are not liable for AI-generated content that you choose to use.
7. Third-Party Integrations
Our service integrates with Meta (Facebook, Instagram, WhatsApp) and Telegram. Your use of these integrations is also subject to those providers' terms and policies. We are not responsible for changes to third-party APIs or services.
8. Service Plans & Billing
- Free plans have usage limits as described on our pricing page.
- Paid plans are billed monthly. Prices may change with 30 days' notice.
- You may cancel your subscription at any time.
9. Termination
We may suspend or terminate your account if you violate these terms. You may delete your account at any time. Upon termination, your data will be deleted in accordance with our Privacy Policy.
10. Limitation of Liability
Sesame is provided "as is" without warranties of any kind. We are not liable for any indirect, incidental, or consequential damages arising from your use of the service.
11. Changes to Terms
We may update these terms from time to time. Continued use of the service after changes constitutes acceptance of the new terms.
12. Contact
For questions about these terms, contact us at: info@sesames.io